Question 1

How do I track my order

Accepted Answer

Simply sign in to your account on our website and head to the 'order history' to find your shipment's tracking details.

Question 2

How can I cancel a payment for an order?

Accepted Answer

To cancel a payment for an order, please reach out to our customer support team as soon as possible with your order details. They will guide you through the cancellation process.

Question 3

How long does shipping typically take for orders?

Accepted Answer

Our standard shipping times usually range from 3 to 7 business days, depending on your location. For more precise delivery estimates, please refer to the shipping information provided during checkout.

Question 4

How can I initiate a return for my order?

Accepted Answer

To initiate a return for your order, please visit our Returns page on the website and follow the instructions provided. If you need further assistance, feel free to contact our customer support team.

Question 5

Can I return an order once I receive it?

Accepted Answer

Yes, we offer a hassle-free return policy. If you are not satisfied with your order, you can return it within 30 days of receipt for a full refund. Please refer to our Returns & Exchanges page for more details on the process.

Chappie

FAQ

Chappie

Subscribe to our newsletter • Don’t miss out!